GOOD TO KNOW
A few helpful notes.
What is a magnetic bookmark?
A fold-over paper bookmark with flexible magnetic sheets inside. Place it over a page and bring the two sides together.
What size are the bookmarks?
Approximately 25 × 60 mm closed, or 25 × 120 mm unfolded. Each design uses matte laminated printed paper and rounded corners.
What is included in each packaging option?
Single Bookmark includes one bookmark. Matching Pair includes two bookmarks with the same design. Choose the required option on the product page.
How do I care for my bookmark?
Wipe with a soft, dry cloth. Avoid water, prolonged humidity, heat and forceful bending. Use the existing fold and keep magnets away from magnet-sensitive items.
Where do you ship and what does it cost?
Free standard shipping on all orders to the contiguous 48 United States and Washington, D.C. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, excluding any wait until the next processing day. Estimates are not delivery guarantees. Alaska, Hawaii, U.S. territories and military addresses are not served.
How does the cutoff work?
Our cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year without daylight-saving changes. It differs from Chicago daylight time in summer. Business days are Monday–Friday, excluding U.S. federal holidays. Orders received before the cutoff on a business day use that day as the processing start; orders received after the cutoff, on weekends or on holidays use the next business day. The 1–2 business-day handling period is counted from that start.
Can I return my bookmark?
Request a return within 30 days of delivery. Change-of-mind items must be unused, in original condition and original packaging. Contact [email protected] with your order number and reason before sending anything back. Authorized returns go to our company address in France. Change-of-mind return postage is paid by the customer; we cover return postage for our error, damage or defects. No restocking fee applies.
What if my item is damaged, defective or incorrect?
If an item arrives damaged, defective or incorrect, contact us with details and, where available, photos so we can assess the issue and arrange an appropriate resolution. The unused and original-packaging conditions for ordinary change-of-mind returns do not automatically exclude these claims.
When will I receive an approved refund?
After receiving and inspecting the return, we will tell you whether the refund is approved. Approved refunds are returned automatically to the original payment account within 10 calendar days of approval. Contact us if you need help locating a refund.
How can I get help?
Email [email protected] or use our Contact Us page. Include your order number when asking about an existing order.
Read our Shipping Policy and Return & Refund Policy, or send us a note.